Assistant Claims Analyst Job Vacancy at CIC Insurance Group in Kenya

Job Title: Assistant Claims Analyst

Employer: CIC Insurance Group

Duty Station: Nairobi, Kenya

Role Purpose

To efficiently handle all claims and settle within stipulated timelines

Role/Job Description:

• To register and process all reported claims and appoint relevant service providers where applicable and advice the clients on the required claims supporting documents.
• To receive and acknowledge all customer correspondences.
• To initiate claim recoveries.
• To accurately post, maintain and review claims reserves on a continuous basis
• To raise payment requisitions within the set standards.
• To promptly and efficiently attend to customer queries, and complaints
• Ensure all claims documents are archived in the relevant systems.
• To continuously recommend system enhancements for improved services.
• To communicate risk improvement measures for implementation in the underwriting. department by monitoring claims experience trends.
• To distribute the incoming correspondences and dispatch outgoing correspondences
• To resolve customer complaints and disputes swiftly, fairly and diplomatically.
• Prepare various claims analysis reports for clients and management consumption.
• Any other duties as may be allocated by the management from time to time

Academic Qualifications:

• Bachelor’s Degree in a relevant field
• Professional Qualifications
• Certificate of proficiency in Insurance
• Relevant Work Experience

At least two Years in underwriting/claims department preferably in a busy environment.

How to Apply:
If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref No.

 For example: Ref : Application for Assistant Claims Analyst Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd

Strictly through Email to: recruitment@cic.co.ke

Please note only shortlisted candidate will be contacted.

If you do not hear from us by 30th November 2013 consider your application unsuccessful.

Application Deadline:  30th Oct 2013