Sales Manager Jobs in Kenya at Fairmont The Norfolk Hotel

Job Title: Sales Manager – Group/ Corporate

Employer: Fairmont The Norfolk Hotel

Duty Station: Nairobi,
Application Deadline: 13th August 2013

Job Details;
 Fairmont The Norfolk Hotel has played a leading role in Kenya’s colorful history, and continues to be Nairobi’s finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 165 guest rooms and suites, and still has its own private tropical gardens.
The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi’s most famous meeting place, wheredrinks and light meals are served continuously from morning until midnight.
Selling a memorable experience in an authentic location is the essence of a Sales Manager’s role at Fairmont The Norfolk. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your clients will always stay with Fairmont Hotels & Resorts
Responsibilities:
Reporting to the Director of Sales, your responsibilities and essential job functions include but are not limited to the following:
•Develop and implement new sales strategies, tactics and action plans for account base through market and competitive intelligence.
•Coordinate and financially manage sales trips, activity pertaining to the specific market and submit sales reports to the Director of Sales.
•Develop lead sources through prospecting, solicitation, referrals, trace files, and cold calls. Establish parameters, quotes and negotiate prices, confirming by written contracts.
•Solicit group, transient and/or banquet business through action plan preparation and execution.
•Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance.
•Maintain active membership in industry related associations pertaining to the specific market; attend industry functions, conventions, promotional events, trade shows, FAM visits.
•Work closely with Catering and Front Office to ensure all details of the contract are delivered and guests depart satisfied.
•Maintain and update current account information in Opera and hard files.
Requirements;
•Bachelors degree and/or Hotel Management degree preferred.
•Experience handling Group Business is an asset.
•Experience with Opera Sales & Catering or similar database management system.
•Minimum of three (3) years experience in hotel catering and conference sales/sales. Additional experience in the hospitality industry an asset.
•Good understanding of Meetings, Incentives, Conferences and Exhibitions (MICE market.
•Possess or attain affiliation with leading industry Association within three years of hire/taking position.
•Strong interpersonal, communication and problem solving abilities.
•Ability to focus attention on guest needs, remaining calm and courteous at all times.
How to apply:
Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees to:
Adept SystemsMANAGEMENT CONSULTANTS
P O Box 6416, Nairobi, GPO 00100
Only short listed candidates will be contacted.