Tuesday, 26 March 2024

Principal Corporate Communications Officer at Universities Fund (UF)

 Job Title: Principal Corporate Communications Officer


Job Description


The Universities Fund was established under section 53 of the Universities Act, 2012 for financing Universities in Kenya. The Fund is managed by a Board of Trustees known as the Universities Funding Board (UFB) which has been in operation since 2016. The function of the Trustees is to generally manage the Universities Fund


Job Purpose

Coordinate development and execution of communication and stakeholder engagement strategies for the to establish positive reputation and build relationships with key stakeholders. Ensure effective communication with both internal and external stakeholders to achieve business objectives and enhance the Fund’s image and reputation.


Person Specification:

*Must have served in the grade of Senior Corporate Communication Officer, Grade UF 6 or its equivalent for a minimum period of three (3) years

*Bachelor’s Degree in Public relations, Communications, Journalism, Marketing, International relations or any other equivalent qualifications from a recognized institution

*Supervisory Course lasting not less than two (2) weeks from a recognized institution


Key Competencies and Skills


*Knowledge of best practices in Customer Experience

*Brand & Product Marketing

*Digital Media Management

*Project management

*Communication skills

*Reporting skills

*Competitive analysis

*Analytical skills

*Leadership skills

*Interpersonal skills

*Reliability & Dependability

*Innovative, creativity and tenacity

*Emotional Intelligence


Responsibilities:


Duties and responsibilities entail; 


*Incorporating online tools and in-person networking to create relationships and ultimately build the Fund’s brand, both online and off line;

*Content creation – writing blog posts, articles, newsletters, communications materials, and material for social media channels;

*Social media marketing– creating, managing and growing the Fund’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties;

*Events and event planning– attending industry events and planning meet ups for Fund leadership

*Managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns;

*Responsible to overlook the customer support – collecting reports, and forwarding clients feedbacks to the management;

*Managing any online feedback forums;

*Implementing strategic communications plans and providing local market insight for the Fund’s public-facing communications;

*Analytics– Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives;

*Working with journalists, media producers, editors and strategic influencers;

*Gathering information on programmes and significant events in a specific Fund Cluster area;

*Responsible for scheduling media interviews;

*Developing media plans, distribute and follow up media releases, book interviews and respond to media request;



Method of Application:

Submit your CV and Application on Company Website using the link below.


https://recruitment.ufb.go.ke/accounts/login/?next=/complete/1/director-resource-mobilization-and-partnerships/&utm_source=Jobweb


Closing Date : 9 April. 2024

Administrative Assistant at Amref Kenya

 Job Title: Administrative Assistant


Job Description:


Amref Health Africa in Kenya is the country programme office of Amref Health Africa, Africa’s largest International Health NGO. This is the largest and oldest country programme in Africa with an average annual budget of USD 40million.


JOB PURPOSE

To work collaboratively with the project team on specific short- and long-term assignments. S/he will oversee tasks delegated by the Project Manager, Project Officers, coordinate with the project team and stakeholders and ensure that the work assigned is moving forward on time and on budget. S/he is highly organized, adaptable, and able to prioritize tasks while working independently. S/he is responsible for the day-to-day general administration of the Project Field Office, assisting the Project Manager and providing general administrative support to the project team


DUTIES AND RESPONSIBILITIES


Coordination and Administration


*Organize and monitor meeting schedules for the Project Team

*Plan and organize team activities on a need’s basis

*Track and see that reporting deadlines, responses to emails, etc are met

*Raise PRs and follow through to LPOs and payment

*Set up and manage (virtual) meetings and sessions including provision of meeting links, sending out reminders, etc

*Provide regular updates verbally and in written form to Management

*Provide day-to-day administrative support, including Human resources, Procurement and Finance as may be required

*Assist in the follow up for facilities, services, maintenance.

*Keep abreast with all organizational changes and business developments.

*Manage the induction of project staff

*Manage the project assets inventory


Client and User Engagement and Support


*Follow up on conclusion of client and vendor agreements, including signing of the agreements and follow up of payments (to and from Amref)

*Respond to client and user queries according to the set Service Level Agreements (SLAs), clarifying desired information

*Resolves problems by clarifying issues; researching and Exploring answers and alternative solutions; implementing solutions; escalating unresolved problems

*Maintains call center database by entering information

*Follow up non-performing learners on the digital learning platforms to seek ways to support them and increase completion rates

*Administer client feedback tools and summarize the findings to inform continuous improvement efforts


Reporting


*Assist in ensuring issues reported are logged and responded to within acceptable durations

*Generate and package client/user reports from the learning platform according to user/client needs

*Maintain a continuous improvement opportunities log based on feedback from the various reports and flag them for action on a regular basis

*Training Assist in training clients, stakeholders and members of staff in the use of the digital learning tools


Marketing and Communications


*Draft marketing materials for creating awareness about the project

*Track information of the ICD website and flag areas that need updating

*Follow up with Project teams to identify information and stories that can be uploaded to the website and to social media platforms Office Support Perform work related errands as requested such as going to the bank


Information Management


*Assist in filing and storage of documents both electronic and hard copies

*Create and maintain an assets inventory for the Project team


REQUIRED QUALIFICATIONS


Education and Professional Qualifications


*Bachelor’s degree in communications, business administration, social sciences or related field

*Knowledge of modern office procedures

*Ability to format reports and manipulate data using spreadsheets


Required Experience


*At least 3 years’ relevant experience

*Office management in a busy office environment


Knowledge, Skills and Competencies


*Excellent written and verbal communication.

*Fluency in speaking, reading and writing in English. Knowledge of French would be an added advantage

*Proficient in MS Office.

*Ability to prioritize and multi-task.

*Ability to exercise confidentiality, tact and discretion when dealing with diverse groups of people.

*Excellent organizational and multitasking abilities.

*A team player with leadership skills

*Professional and analytical approach to office administration.

*Creative problem solving within the framework of set corporate policies and procedures

*Ability to make timely and well-considered decisions based on corporate policies


Method of Application

Submit your CV and Application on Company Website : Click Here


Closing Date : 2 April. 2024

Key Account Manager at Text Book Centre (TBC)

 Job Title: Key Account Manager 


Job Description


Text Book Centre (TBC) is the biggest and most diversified book-seller in Africa. It was founded in 1964 as a partnership between two businessmen in Kenya, Mr. S V Shah and Mr. M J Rughani. TBC has over the years grown tremendously to become the leading bookstore chain in Kenya


Salary Range : KSh 100,000 – KSh 150,000/month


Responsible for the maximization of sales for all stationary range of products, art material and selected books in the Key Accounts Supermarkets Tier 1 .


Duties And Responsibilities:


*Responsible for acquiring and servicing key account Tier 1 Supermarkets countrywide and identify growth opportunities to increase market penetration and optimise the Company’s market share.

*Research and identify sales opportunities, generate leads, and close sales on a consistent basis and in line with credit and delivery terms.

*Develop effective forecast of consumer trade needs and retail development in the target markets.

*Contribute to planning and implementing of sales and marketing strategies together with the team to achieve the envisioned business growth plan.

*Identify avenues for product improvements and on new product listings by constantly researching and remaining up to date with current industry trends, market activities and competitors.

*Develop partnership (JBPs) with customers to ensure successful market entry plans and trade management.

*Maintain effective communication channels between, merchandisers, sales team, and other departments to ensure smooth execution of business plans and strategies.

*Ensure complaints and after-sales service issues and repairs are managed in time and to the satisfaction of the customer.

*Maintain productive relationships across the merchandisers and sales team to fast-track revenue growth.

*Liaise with the management in ensuring a seamless supply of merchandise as well as brand visibility at all points of sale and promotional activity campaigns in the 1st Tier supermarkets.

*Represent the Company at Key Accounts meetings and events as and when required in liaison with the Head of Sales.

*Prepares reports by collecting, analysing, summarising information, and articulating the same during monthly sales meetings.


Requirements and skills:

*Minimum Business Degree / Diploma preferably in Marketing.

*At least 5 years Sales & Channel Distribution experience.

*Strong understanding of Retail/Channel Marketing, Retail Merchandising and Retail Management.

*Excellent communication skills and an astute negotiator.

*High level of commercial awareness.

*Strong analytical, problem-solving, and decision-making skills.

*Strong sense of teamwork and ability to work cross functionally with minimal supervision.

*High level of integrity.

*Good knowledge of IT systems and software.



Method of Application

Submit your CV, copies of relevant documents and Application to:

recruitment@tbc.co.ke


Use the title of the position as the subject of the email


Closing Date : 7 April. 2024

HR Officer at HCS Affiliates Group

 Job Title: HR Officer 


Company: HCS Affiliates Group


Job Description:


HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.


Summary:

We are currently looking to hire a HR Officer. He/she will be responsible for provision of strategic Human resource support through developing, implementing and effectively managing human capital policies, strategies, systems and processes for enhanced organizational effectiveness and sustainable business.


Roles and Responsibilities

HR Strategy (15%)

 *Develop and maintain the overall Human Resource strategy for the organization in line with the overall strategic aspiration. This shall be through breaking down the overall strategy into day-to-day objectives and leading teams in achieving the same; Offering HR advisory to various committees and department heads to facilitate appropriate decision making.

Culture and Change management (10%)

*Dive the development and sustenance of an organizational culture that reflects the organizations values, promotes accountability and high performance through running culture change initiatives, and managing the company’s individual performance management/ appraisal cycle.

 HR Operations (25%)

*Provide direction into the HR Operations by driving accuracy and timeliness in payment of staff salaries and benefits administration, managing all employee related costs – payroll, pension, etc., Ensuring that Staff Performance Appraisals, Welfare and Disciplinary Management and advising Managing Director and senior management on staff motivation strategies to drive a people focused institution.

Industrial Relations (10%)

*Protect the employee brand perception of the company by providing oversight on the employee and industrial relation practices necessary to establish a positive employer-employee and promote a high level of employee participation and involvement to achieve optimal productivity, employee harmony, and good company image.

Legal and Statutory Compliance (10%)

*Drive legal compliance by monitoring and implementing applicable human resource requirements and best practices.

 Reporting & Budgeting (5%)

*Contribute to timely and prudent decision making by preparing and submitting accurate and impactful Human Resource reports required by stakeholders as per agreed legal/ internal standards and timelines. The position holder shall also actively participate in the budgetary process for the company in line with the strategic direction to ensure all aspects of HR are catered for and all initiatives are delivered within set budgets.

Coaching and developing others (10%)

 *Take lead in ensuring that there is a coordinated and monitored way of coaching and developing of teams across the company. Ensure that in collaboration with other relevant stakeholders they take lead in establishing systems to attract, develop, engage, manage performance, retain talented staff and create an environment where they can realize their full potential and contribute to the delivery of an exceptional and superior customer experience in addition to other organizational goals.


Minimum Qualifications, Regulatory & Legal Requirements


*A Degree in Human Resource Management/Development, Business Administration or equivalent qualification from a recognized institution

*5 years’ working experience

*Experience working in the Consulting sector.

*Good understanding of HR management

*Good working experience of MS Office and human resource information system is a must

*Demonstrable commercial awareness

*Must demonstrate a deep understanding of the laws and legislations governing Kenya labour market

*Certified HR professional, a registered member of IHRM

*Possess a valid Practicing License from IHRM


Competencies & Attributes


*Strategic thinking and strong businesss acumen

*Passion for Results

*Leading Teams

*Building Trust

*Innovative

*Negotiations skills

*Collaboration

*Excellent oral and written communication skills

*Ability to integrate information from a variety of sources

*Excellent analytical and problem-solving skills

*Leading change

*Mentoring and Coaching


Method of Application

Submit your CV, copies of relevant documents and Application to:

jobs1@hcsaffiliatesgroup.com


Use the title of the position as the subject of the email


Closing Date : 15 April. 2024


Team Coordinator, Public Affairs and Communications at Stratostaff

 Job Title: Team Coordinator, Public Affairs and Communications


Job Description


At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business.


Profile Introduction            

Our client one of the INGO seeks to bring on board a Team coordinator who will be responsible for team support to the Public Affairs and Communications. In particular, the role will support the Director, along with the other teams, plus any other assigned team in the Program. The role partners with co-located teams across functions to provide administrative support.


Roles and Responsibilities:


*Manage scheduling for the department leadership including calendar meeting requests, plus the entire Public Affairs and Communications team.

*Lead scheduling for all activities in line with work plans.

*Plan, coordinate, and ensure schedules are followed and respected.

*Schedule meetings and coordinate related logistics, such as room bookings, refreshments, and document preparation for all attendees.

*Manage agenda, take minutes at meetings, and distribute as appropriate.

*Lead follow up of key action items for the department, ensuring that the department leadership is prepared for meetings and correspondence and work runs smoothly.

*Manage travel in coordination with the travel team and other office coordinators and team assistants, including extensive global travel, accommodation reservations, ground transport, travel visas and immunizations.

*Prepare and submit expense reports accurately and efficiently in line with organizational policies.

*Compose routine correspondence with the ability to be proactive in identifying the need for writing.

*Liaise with Public Affairs & communications and colleagues regarding functional communications.

*Handle the distribution of correspondence, monitor email and act as appropriate and ensure attention to accuracy and detail.

*Plan, organize and maintain accurate documentation for the function including reports.

*Maintain organization of the database, shared network drives and SharePoint sites

*Provide support in budget preparation and forecasting. Supporting Financial management processes in line with policies and processes

*Provide backup to other team coordinators and executive assistants as required.


Minimum Qualifications:


*College diploma or University degree is required.

*Minimum 5 -10 years of experience in NGO for the position of a Team Coordinator or Administrative Assistant role in a fast-paced environment. Local experience preferred.

*Excellent prioritization and time management skills.

*Excellent interpersonal skills, exhibiting grace under pressure.

*Proficient in MS Office applications (PowerPoint, Word, Excel, Office 365 and SharePoint).

8Detail-oriented with a demonstrated ability to produce high quality work consistently and effectively.

*Able to work independently with little direction or supervision and possess ability to coordinate and manage multiple projects.

*Flexible, adaptable, and able to execute a range of job duties and changing priorities.

*Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.

*Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.

*Demonstrate a commitment to organizational values and vision



Method of Application:

Submit your CV and Application on Company Website : Click Here


Closing Date : 15 April. 2024

Thursday, 22 February 2024

HR Officer Job at CIHEB

 Job Title: Human Resource Officer


Organization: CIHEB


Location: Nairobi Kenya


Background:


The Center for International Health, Education, and Bio security (Ciheb) — Kenya is a local non-governmental organization collaborating with the Ministry of Health (MoH) and County Health Management Teams to strengthen health systems for improved quality of healthcare in Kenya. Ciheb-Kenya is collaborating with the county governments of Mombasa, Kilifi, Kwale, Taita Taveta, Machakos, Makueni, Kitui, Nairobi, Kisumu, and Migori to support the implementation and expansion of high quality, sustainable, and comprehensive HIV prevention, care, and treatment programs, and expansion of COVID-19 vaccination with funding from the President’s Emergency Plan for AIDS Relief (PEPFAR).


Job Summary


Reporting to the Senior Human Resource Manager, the Human Resources Officer is responsible for all aspects of the human resource function within the following programs Stawisha Pwani, CONNECT, TRACK and PACT Imara and performs a wide variety of duties focused on the life cycle of employee ( From advertisement of the position, shortlist, interviewing on boarding, performance, L&D, disciplinary, career growth and separation) plus Human Resource administrative duties.


Roles and Responsibilities


*Help in developing and recommend amendments in human resources policies and procedures.

*Maintain the Employee HR policies manual in accordance with Kenya labour laws and CIHEB-Kenya policies and procedures.

*Actively participate in the full-cycle recruitment for all (Connect, Track, Imara, Shared Services, and Stawisha) vacancies including development of job descriptions, placing job advertisements, screening, and interviewing qualified candidates, conducting references checks and extending employment offers.

*Ensure that all new hires are on boarded appropriately and given access to CIHEB-Kenya policies and procedures and support managers on the orientation of new employees.

*Ensure all employee files have all the required documents and the correct details are onload to the ERP system.

*Champion ERP- HR system, with up to 99% utilization of the module, check on bugs and any missing information.

*Compile CIHEB – Kenya employee data

*Manage all employee relations matters including conflict resolution and disciplinary matters in compliance with local labour laws, CIHEB-Kenya policies to meet the standards of a conducive working environment.

*Prepare Ciheb- Kenya monthly payroll data and run payroll reconciliation with Finance.

*Coordinate the administration of benefits by working closely with insurance (Medical and WIBA/GPA) to manage staff enrolments and terminations, Schedule periodic insurance benefits orientation for all staff members, track usage and reimbursement of claims.

*Ensure in all HR practices, there is strict compliance with the policies, labour law and donor requirements. This will include sub grantees compliance.

*Any other duty assigned by the immediate supervisor.


Requirements:


*Bachelor’s degree in HR Management is a must.

*Post graduate diploma in Human Resources Management.

*A minimum of Five (5) years of progressively responsible experience in human resource management.

*Proven experience managing and working in an HR management capacity with large multi-cultural teams.

*Exceptional interpersonal communication skills.

*Must have proven strong HR systems and process skills

*Attention to detail, past experience in payroll administration an added advantage.

*Past supervisory experience a must.

*Professional HR qualification highly desirable

*Must have proven strong HR systems and process skills

*Must be a registered member of IHRM

*Working experience in Donor Funded Institution is desirable


How to Apply:

Kindly send your application that includes a cover letter and an updated CV including names of three professional referees to CIHEBKENYA_Recruitment@cihebkenya.org on or before 6th March 2024. Applicants are advised to include the title “HUMAN RESOURCE OFFICER” on the subject line.


The Center for International Health, Education and Biosecurity (Ciheb) — Kenya is an equal opportunity employer. Only shortlisted candidates will be contacted.

Monday, 19 February 2024

Cybersecurity Operations Officer Job at Metropal Sacco

 Job Title:Cybersecurity Operations Officer Job Metropal Sacco


Metropal Sacco is a co-operative union established under the Ministry of Co-operatives and Marketing, registered under the Co-operative Society’s Act Cap 490 of the Laws of Kenya.

Currently we have an asset base of over 29 Billion and with over 100,000 members across the country. We have branches in Nairobi, Kisumu, Meru, Kiambu, Thika, Meru, Eldoret, Nakuru, Kisumu and Mombasa. Besides providing savings and credit services the SACCO has other business lines like property management, mortgage services and Metropal Insurance which has been operational for over 20 years. We are looking for a Cybersecurity Operations Officer in all our branches.


Responsibilities


*This role will implement and support security controls systems (including Network Access Control, AntiMalware, Database Activity Monitoring, Fraud Management System etc.). This includes daily health checks, on-boarding of new assets, implementing of new security solutions, improvements on existing control systems etc.

*This role is responsible for implementation and support of operational components of Enterprise Information Security.

*The role will ensure that controls systems are managed and administered well, and will drive implementation of security controls as defined by the Information Security roadmap, best practice and industry guidelines.

*The role will also play a part in ensuring that information systems are compliant to information security baseline standards, by recommending and working with other technology stakeholders in defining these standards within these systems.

*This role will define and implement information security processes related to vulnerability management, patch management, malware management etc, ensuring that these practices are in place and implemented across the Bank.


Qualifications:


*A Bachelor’s degree in Computer Science, Information Technology or related field.

*Minimum 3 years working experience in a busy IT environment.

*Certification in a systems security or audit-related area, such as CISA, CISM or CISSP.

*Knowledge of technical infrastructure, networks, databases and systems.

*Project management skills preferred.

*Experience in conducting compliance assessments

*Experience in performing security reviews and risk assessments.


How to Apply:


If you believe you are a team player and would be a valuable resource to this ever-growing brand, kindly send your CV and Professional Certificates quoting the job title on the email subject (Cybersecurity Operations Officer) to careers@metropal.co.ke by 1st March 2024. Only shortlisted candidates will be contacted.