Job Title: Visa Application Centre Agent – South Africa - 7 Posts
Employer: Summit Recruitment & Training
Duty Station: Kakamega Kenya
Job Description:
A worldwide leader in customer experience management and call centre business process with operations across all business sectors and all continents is looking for Agents to work in their Visa Application Centre in Johannesburg, Port Elizabeth and Durban in South Africa.
Responsibilities
• To handle day-today visa applications in compliance with company processes
• Meet and exceed set agreed customer service metrics
• Meet and exceed visa application handling metrics
• Required
• Working experience in a visa application centre essential
• Robust knowledge of customer service techniques and principles
• Experience working in fast-paced and highly pressured environment
• Must have Bachelors degree in business or related discipline
• Excellent written and spoken English
• South Africans applicants preferred
Monthly gross salary: Competitive remuneration depending on experience
How to Applly:
Send your up to date CV to:
application@summitrecruitment-kenya.com
Summit Recruitment & Training, Blixen Court,
Karen road, Karen
Only shortlisted candidates will be contacted.
Please indicate in your email which position you are interested in.
Only candidates stating current salary will be considered.
Deadline: 10th March 2014
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